Product Manager

About us:

Convious is a leading software company that connects the experience economy with their visitors. Our platform engages, converts and sells to more consumers by enhancing the customer journey and experience. We are mainly active in the experience economy, serving attractions like a Zoo, Theme Parks, Wellness Venues, Museums and more. Our policy is always to “act in Convious’ best interest”. We don’t have many rules or forms about the work process and we intermix work and personal time quite a bit. You will need to be comfortable working in the most agile of environments. Requirements might be vague, and iterations will be rapid.

We are looking for a Senior (Technical) Product Manager to join our Product Development team. In this role, you will own key elements of product strategy and execution, driving alignment between technical and commercial teams. You will have a strong focus on understanding internal and external requirements while leading the development process end-to-end in a dynamic B2B2C environment. If you are a skilled communicator with a positive, can-do attitude, and have a track record of building products with both software and hardware components, we would love to hear from you!

In this role you will:

• Regularly engage with customers: Conduct user research, gather feedback, and validate assumptions to shape product direction and ensure the highest level of customer satisfaction.

• Own the product vision and roadmap for your area: Collaborate closely with the Product Management team and stakeholders to define and refine the product strategy, ensuring our solutions meet evolving market and customer needs.

• Champion user-centric design and solutions: Always keep our customers’ needs and experiences at the forefront of product decisions and development processes.

• Own and prioritize the product backlog: Translate strategic objectives into actionable backlog items, ensuring clarity on priorities and deliverables.

• Lead and mentor: Provide guidance to developers and designers, championing best practices and fostering a culture of ownership and continuous improvement.

• Collaborate closely with stakeholders: Manage stakeholder expectations by understanding business goals, communicating progress, and incorporating feedback into the product roadmap.

• Translate technical concepts for non-technical audiences: Serve as the bridge between technical teams and business stakeholders, ensuring both sides have clear context and understanding.

Skills and Qualifications:

• 5+ years of product management experience, preferably in B2B or B2B2C SaaS.

• Experience in creating and managing a product roadmap

• You’re expected to drive results, taking ownership and responsibility over the development and delivery of the product.

• Excellent communication and stakeholder management skills, with a strong ability to influence and collaborate across both technical and business audiences.

• Positive attitude and problem-solving mentality - resourceful and proactive in the face of challenges.

• (Bonus) Technical background - prior experience as a developer, deep understanding of APIs, or familiarity with software architecture. Experience with hardware products is an even stronger plus.

• (Bonus) Experience with offline payments, POS systems, kiosks, or access control technologies is highly desirable.
  

What we offer:

• A great international team with diverse backgrounds and expertise.

• A culture of openness, transparency, and fun, valuing individuality and collaboration.

• Modern office space in the heart of Amsterdam.

• A unique experience at an AI scale-up shaping the future of the experience economy.

• Independence and empowerment to make decisions that drive impact.

• Strong team support and a valuable feedback culture, promoting continuous learning.

• People over process philosophy, fostering a flexible and innovative work environment.

• Unlimited paid vacation policy and a hybrid work model (with the possibility to work remote).

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you’re ready to take the lead in crafting cutting-edge products at the intersection of software, data, and customer experience—and have the technical chops to back it up—come join us on our journey!