Convious is looking for a Customer Support Specialist to join our team in the Amsterdam office! One of the crucial points for our growth is the quality of service we provide to our customers and the extra mile we go. As a Customer Support Specialist, you will make sure that our operations run smoothly by providing first-line support for our existing customers and onboarding them. You will work closely together with our Customer Success Managers by taking care of our most valuable assets, our customers but also with our Developers.
Do you have an eye for detail and a love for technology? Are you tech-savvy, problem solving, and do you have a "get things done" mentality? If this sounds like you then wait no more and apply below!
Convious is a leading software company that connects the experience economy with their visitors. Our platform engages, converts and sells to more consumers by enhancing the customer journey and experience. We are mainly active in the experience economy, serving attractions like a Zoo, Theme Parks, Wellness Venues, Museums and more. Be prepared for seasonal peaks, but also know that in return you have unlimited paid vacation days.
Role and responsibilities:
Skills and Qualifications:
What we offer:
Our policy is always to "act in Convious' best interest". We don't have many rules or forms about the work process and we intermix work and personal time quite a bit. You will need to be comfortable working in the most agile of environments. Requirements might be vague, and iterations will be rapid. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Are you our next Customer Support Hero?