We're looking for native-speaking Success Managers with a client-first attitude, who will help our customers achieve their goals while using our platform.
As a Customer Success Manager at Convious, your role will impact our customers immensely, so you should be able to fully understand our customer’s needs and pain-points and identify improvement areas for them to increase their productivity and results. Your responsibilities will go from onboarding new customers and setting them up for success, improving current relationships with existing customers, and increasing the value they get from our service. All the decisions you make will be based on the data collected while applying support to our customers.
Do you have a customer-first mindset and a love for technology? Do you thrive in fast-paced environments and can adapt quickly? Are you interested in helping Convious improve the quality of our services and the overall experience of our customers?
Convious is a leading software company that connects the experience economy with their visitors. Our platform engages, converts and sells to more consumers by enhancing the customer journey and experience. We are mainly active in the experience economy, serving attractions like a Zoo, Theme Parks, Wellness Venues, Museums and more. Be prepared for seasonal peaks, but also know that in return you have unlimited paid vacation days.
Skills and Qualifications:
What we offer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Are you our next Customer Success Super Star?